Question 1

What payment methods are accepted?

Accepted Answer

For paid services, we accept credit cards, debit cards, and bank transfer.

Question 2

I encountered a fake listing. What should I do?

Accepted Answer

Use the 'Report Listing' button on the listing page. Our team will review it as soon as possible.

Question 3

How do I contact a seller?

Accepted Answer

Use the 'Ask the Seller' or 'Send Message' button on the listing detail page.

Question 4

Is posting a listing free?

Accepted Answer

Basic listing is completely free. Paid packages are available for featured placement in certain categories.

Question 5

How do I create an account?

Accepted Answer

Click the 'Sign Up' button on the homepage and register in a few steps using your email or Google account.

Question 6

Can I get an invoice?

Accepted Answer

Yes, you can request an invoice for paid transactions. Make sure to fill in your billing information in account settings.

Question 7

I forgot my password. What should I do?

Accepted Answer

Click the 'Forgot Password' link on the login page. A password reset link will be sent to your email address.

Question 8

When will my listing go live?

Accepted Answer

Listings usually go live within a few minutes. During busy periods, this may take up to 1 hour.

Question 9

Is it safe to buy without seeing the item?

Accepted Answer

We recommend picking up the item in person if possible. If buying remotely, prefer secure payment methods and review the seller profile.

Question 10

I encountered a fraud attempt. What should I do?

Accepted Answer

Report it to us immediately and stop communicating with the suspicious person. Always receive the item physically before making any payment.

Question 11

How can I delete my account?

Accepted Answer

To delete your account, contact us through our contact page. Your account will be deleted within 7 business days as long as you have no active listings or pending transactions.

Question 12

How can I update my listing?

Accepted Answer

Log in to your account, go to 'My Listings', select the listing, and click 'Edit'.

Question 13

Why was my listing rejected?

Accepted Answer

Listings may be rejected for illegal content, misleading information, or violations of our terms. The reason will be sent by email.

Frequently Asked Questions

Account & Membership

Listings

Buying

Safety

Payments & Invoices

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